About
Clients who choose navitend stay with navitend
Many of our clients have been with us for a decade or more, and new organizations join us every year. Here is how long each of our current clients has been with us.
Why we publish this
Anyone can say their clients are happy. How long clients stay says it better. Our agreements run 12 months, with a 60-day, no-hassle cancellation policy, so every client in the table below chooses to stay with navitend, year after year.
The table counts our current clients by the number of full years they have been with us. The first row is the organizations that joined us in the last year. Welcome!
What keeps clients here
A team that answers the phone and knows your name, support requests that don't linger, and projects that get finished. Read more about how we work, or hear it from our clients.
Organizations keep choosing navitend
Over 90 organizations have chosen navitend in the past 2 years. They join clients who have been with us for 24 years, and they get the same team, the same standards, and the same attention from day one.
Yes, we have lost clients over the years! Occasionally, we're just not a great fit and we help them move on, serving them professionally through the last day of our agreement and beyond. However, on the rare occurrences when we do say so-long to a client, it is typically due to their retirement, selling their business, or in a handful of cases a client bankruptcy.
Talk to a person, not a ticket or a bot
Tell us what's going on. We'll listen, ask clarifying questions, and give you informed and experienced guidance to consider.