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19
Apr
2016
How to Install TeamViewer Quick Support on your Samsung Device

How to Install TeamViewer Quick Support on your Samsung Device

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Using TeamViewer has great benefits. But, installing a program like TeamViewer can prove tricky, especially if you're not tech-savvy. In this article you will learn how to install TeamViewer QuickSupport on your Samsung Android phone in order to allow your IT company to take control of your phone remotely and provide support.

Follow these steps:

Open the Play Store app

Locate the "QuickSupport for Samsung" app

Tap INSTALL on the app's page

You will be prompted to provide access to various aspects of the device, verify it's okay with you that the remote technican has access to the required areas, then tap ACCEPT

The app will now install, when it completes, tap OPEN to start the QuickSupport app

When the app opens, a 9-digit ID number will be displayed. Whenever you need remote support assistance, please open the QuickSupport app and provide this ID number to the remote IT provider in order to allow access to your device


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