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Using TeamViewer has great benefits. But, installing a program like TeamViewer can prove tricky, especially if you're not tech-savvy. In this article you will learn how to install TeamViewer QuickSupport on your Samsung Android phone in order to allow your IT company to take control of your phone remotely and provide support.
Follow these steps:
Open the Play Store app
Locate the "QuickSupport for Samsung" app
Tap INSTALL on the app's page
You will be prompted to provide access to various aspects of the device, verify it's okay with you that the remote technican has access to the required areas, then tap ACCEPT
The app will now install, when it completes, tap OPEN to start the QuickSupport app
When the app opens, a 9-digit ID number will be displayed. Whenever you need remote support assistance, please open the QuickSupport app and provide this ID number to the remote IT provider in order to allow access to your device
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