Trucking & Rigging

Mobile Document Printing


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Challenge

A trucking & rigging firm has a large fleet of vehicles serving clients nationwide. Many of their jobs require special paperwork as the drivers move from state to state with their cargo. The drivers would have to find a truck-stop and wait for an incoming fax to transmit their required paperwork before continuing on with their delivery. This low-tech approach had challenges including the hassle of finding a truck stop with a working fax machine and the challenge of getting someone in the dispatch office to send a document at odd hours of the day.

Solution

navitend worked with the client to enable mobile printing directly in their trucks. Today, the central dispatch office emails PDF copies of the required paperwork to the driver's iPhone. The driver wirelessly prints the permits in the truck and is no longer delayed by needing to find a working fax machine along their route during reasonable business hours. The drivers are also able to record their expenses and submit time-tracking information to the home office via their phones.

Result

Drivers are able to efficiently deliver their cargo with greater confidence in their paperwork and delivery times. This translates to happier drivers, happpier dispatch operators, and satisfied clients.


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Testimonials

  • "Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!"

    Steve Van Ooteghem, The C12 Group in Houston, Texas
  • “Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”  

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • "I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."

    Andy Lynch / North Star Marketing
  • "We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • "Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

    Lawrence Wolfin / Textol Systems, Inc.
  • "navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company."

    Bob Bradley, President, Bradley Graphics
  • "I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response."

    Luke Wolters / Luke Wolters Tax Consultants
  • "Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level."

    Greg Niccolai / Madison Insurance