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Challenge

Not long after we began working with a new client in Northern New Jersey, we learned that each of their sites were on different networks with different phone systems. In order to dial someone across town required an "outside line" and remembering dozens of phone numbers.

Solution

navitend recommended and installed a cost-effective business class phone system which enabled advanced features such as extension-dialing across facilities, visual voice mail, integrated fax, flexible and easy-to-configure dialing plans and more.

Result

Our client now enjoys a state-of-the-art phone system with all the bells and whistles you would expect, and without the headaches of an old-style PBX with expensive add-ons and long term service contracts. The bills are easy to understand and predict. Life is good.


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Testimonials

  • I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

    Paula Muller
  • Having had IT support in the past that left a lot to be desired, working with Navitend is a refreshing change! They are always responsive, knowledgeable, and courteous no matter whether the problem is huge or even user error. I am so grateful my organization changed to navitend!!

    United Way
  • "I am writing this to tell you how pleased the Township of Andover is with the services provided by navitend. It has been a wonderful working relationship, I am so impressed and they come with my most highest recommendation."

    Jayme Alfano / Andover Township
  • "Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!"

    Steve Van Ooteghem, The C12 Group in Houston, Texas
  • "I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response."

    Luke Wolters / Luke Wolters Tax Consultants
  • Do you need IT help? Are you tired of being frustrated by technology issues? Would you like to go to work everyday and know that all those headaches are being taken care of? Then look no further, navitend is your answer.

    Kathy Molyneaux - Friends Life Care Partners
  • “Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”  

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • "We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • I am truly impressed by the focus the team places on the requests from our company. They listen, and no matter who I get on the phone, I get the answer that I am looking for. I can tell that they keep excellent notes, and it is because of this level of detail that engineers/technical support staff are always up to date on knowledge of our systems. They are patient, professional, and incredibly nice as individuals. They have provided assistance even on days when they were out of the office. With every request, they have made sure that they review the details with us to ensure that the information/questions were captured accurately. Truly an excellent team!!

    Josefina and Christian Abboud
  • "I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."

    Andy Lynch / North Star Marketing
  • "Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level."

    Greg Niccolai / Madison Insurance
  • It works!!  You rock!!!!!!!!!!

    Robert Vogel, C12 Group San Antonio
  • "Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

    Lawrence Wolfin / Textol Systems, Inc.
  • "You guys are OUTSTANDING! Thanks for all you’ve done to make this transition seamless."

    John Bryant, CEO, Christ's Home
  • "navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company."

    Bob Bradley, President, Bradley Graphics