Disaster Recovery

overcoming natural disaster


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Challenge

A long-time client faced a major set-back when their offices flooded during super-storm Sandy in 2012. The damage destroyed many of their desktop computers and severely impacted their day to day ability to operate the business with their extended power and Internet outage.

Solution

navitend worked with our client to procure and install replacement equipment to get our client back up and running quickly when equipment, power, Internet and calm where in short supply. We temporarily re-routed their email and helped them communicate with their online customers throughout the extended event.

Result

Today this company has expanded their operations to a brand-new facility with improved capacity and capabilities and their email has been permanently moved to a cloud-based email provider.  They are a more prepared, resilient and confident organization.


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Testimonials

  • "I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."

    Andy Lynch / North Star Marketing
  • "Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level."

    Greg Niccolai / Madison Insurance
  • Do you need IT help? Are you tired of being frustrated by technology issues? Would you like to go work everyday and know that all those headaches are being taken care of? Then look no further, navitend is your answer.

    Kathy Molyneaux - Friends Life Care Partners
  • "You guys are OUTSTANDING! Thanks for all you’ve done to make this transition seamless."

    John Bryant, CEO, Christ's Home
  • "navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company."

    Bob Bradley, President, Bradley Graphics
  • "Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!"

    Steve Van Ooteghem, The C12 Group in Houston, Texas
  • I am truly impressed by the focus the team places on the requests from our company. They listen, and no matter who I get on the phone, I get the answer that I am looking for. I can tell that they keep excellent notes, and it is because of this level of detail that engineers/technical support staff are always up to date on knowledge of our systems. They are patient, professional, and incredibly nice as individuals. They have provided assistance even on days when they were out of the office. With every request, they have made sure that they review the details with us to ensure that the information/questions were captured accurately. Truly an excellent team!!

    Josefina and Christian Abboud
  • I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

    Paula Muller
  • It works!!  You rock!!!!!!!!!!

    Robert Vogel, C12 Group San Antonio
  • Having had IT support in the past that left a lot to be desired, working with Navitend is a refreshing change! They are always responsive, knowledgeable, and courteous no matter whether the problem is huge or even user error. I am so grateful my organization changed to navitend!!

    United Way
  • “Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”  

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • "Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

    Lawrence Wolfin / Textol Systems, Inc.
  • "I am writing this to tell you how pleased the Township of Andover is with the services provided by navitend. It has been a wonderful working relationship, I am so impressed and they come with my most highest recommendation."

    Jayme Alfano / Andover Township
  • "We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • "I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response."

    Luke Wolters / Luke Wolters Tax Consultants