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The Five Temptations of a CEO

The Five Temptations of a CEO

Patrick Lencioni

There are five temptations an executive face. It's impossible to avoid all of them. The question is, how do you avoid falling prey to them?

Getting Naked

Getting Naked

Patrick Lencioni

What is your value propositions to your clients, really?

Every Good Endeavor

Every Good Endeavor

Timothy Keller with Katherine Leary Alsdorf

Work as an offering of praise.

The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People

Stephen Covey

Stephen Covey's The 7 Habits of Highly Successful People: Powerful Lessons in Personal Change is a classic for both business and personal impact.

Good To Great

Good To Great

Jim Collins and Jerry Porras

Our BHAG is that navitend becomes a nationally recognized brand.

Basic Economics

Basic Economics

Thomas Sowell

Follow the money. The view we hold of economics is nearly as impactful as our broader worldview. You might even consider them different sides of the same coin as our view of economics often reveals our worldview.

Get a Grip

Get a Grip

Gino Wickman and Bill Paton

Listen to Get a Grip and then dig into Traction.

Traction

Traction

Gino Wickman

Traction is a popular business "how to" book by Gino Wickman.

Black Liberation Through the Marketplace

Black Liberation Through the Marketplace

Marcus M. Witchur and Rachel S. Ferguson

This book steps on everyone's toes, but is well worth the time. 

The Business of Expertise

The Business of Expertise

David C. Baker

It's tempting to say, "I should be a consultant -- I am an expert". Yeah, maybe. Read The Business of Expertise to gain some clarity.

Secret Tradecraft of Elite Advisors

Secret Tradecraft of Elite Advisors

David C. Baker

How does an Elite Advisor think? Tradecraft? Now that sounds pretty cool.

EOS Life

EOS Life

Gino Wickman

The man behind EOS/Traction, Gino Wickman, has advanced to working in his "top left quadrant" which includes writing books, of which this is his latest as of October 2021.

China Study

China Study

Thomas Campbell

There is no end to the battles over what diet is the best. Not weighing (pun intended) in on that -- just sharing a bit about this title.

Software Engineering at Google

Software Engineering at Google

Titus Winters,Tom Manshreck, Hyrum Wright

It is hard to pin a description on Google. Google is a noun; Google is a verb. 

Range

Range

David Epstein

Seems like we've heard things like "Riches in Niches" and "10,000 hours" to become an expert but the generalist is no fool.

Unoffendable

Unoffendable

Brant Hansen

If you just sold your business for a gagillion dollars and then someone took your favorite parking spot in front of Chipotle, would you be offended?

Long Obedience in the Same Direction

Long Obedience in the Same Direction

Eugene Peterson

In retirement savings and obedience alike, getting started early pays off.

Relentless

Relentless

Tim S. Grover

Ever wonder how that scary part of our ambition might play out?

Brick by Brick

Brick by Brick

David Robertson and Bill Breen

Legos are a household name -- but not an overnight or no-brainer success. Not too long ago, they were almost bankrupt. What?!

The Motive

The Motive

Patrick Lencioni

Man, these kinds of books are tough, because you see yourself in both the good and the bad more often than not.

Turn the Ship Around

Turn the Ship Around

David Marquet

Empower those around you with the opportunity to say, "I Intend"

Click Here to Kill Everybody

Click Here to Kill Everybody

Bruce Schneier

Can a click kill you?

The Bezos Letters

The Bezos Letters

Steve Anderson

First and last, have an intense focus on Customer Experience.

Seven Men: And the Secret of Their Greatness

Seven Men: And the Secret of Their Greatness

Eric Metaxas

What does it take to be considered a great man? Best selling author Eric Metaxas presents seven men whose lives deserve some examination.

Make Sales Magical

Make Sales Magical

Craig Andrews

Sales is challenging, right? Well, I think we often over complicate it. So does Craig Andrews.

Never Split the Difference

Never Split the Difference

Chris Voss

The classic book on negotiation by retired FBI negotiator Chris Voss.

Accounting for the Numberphobic

Accounting for the Numberphobic

Dawn Fotopulos

It's hard to get excited about an "Accounting Book". But, this one adds up.

Zero to One

Zero to One

Peter Thiel

New ideas are out there -- and every day someone is working on the next big thing.

Shoe Dog

Shoe Dog

Phil Knight

I still remember my first pair of Nike Air high tops that were white with red and blue accents. Awesome shoes. Of course, I was not the only one who cared for them as they were stolen the same day I purchased them. I guess someone needed them more than I did.

Crunch Time

Crunch Time

Rick Peterson and Judd Hoekstra

Seek to beat your personal average, not your personal best.

Drive

Drive

Daniel Pink

Drive challenges everything we have learned in modern management about carrots and sticks, pay for performance and what really motivates people.

Measure What Matters

Measure What Matters

John Doerr

There is nothing new under the sun, but from time to time, some people do more than their part in carrying the water for the rest of us. John Doerr might be that water-carrier for those of us waking up to the ways to measure our organizations. 

Men of Mathematics

Men of Mathematics

E.T. Bell

All good libraries need some books which you have not yet read.

Ambition: Leading with Gratitude

Ambition: Leading with Gratitude

Seth Buechley

From living in a commune to building and selling multiple companies in the competitive telecom space.

View From The Top

View From The Top

Aaron "Big A" Walker

Wear orange if you ever go hunting with Aaron.

Updraft

Updraft

Jacquelyn Freedman

If you're looking for "your next big thing", I would suggest that you stop looking around, take some time to consume the material in this book, and figure out how you can get the team you have to fly further, together.

Profit First

Profit First

Mike Michalowicz

In Profit First, author Mike Michalowicz advocates for looking at our accounting in an odd, but useful manner.

God and Money

God and Money

John Cortines and Gregory Baumer

No margin, no mission. But, we also have to ask "how much is enough?"

Mathematics: Is God Silent?

Mathematics: Is God Silent?

James Nickel

Math is all around us. Where did it come from? Did man invent or discover it?

Critical Chain

Critical Chain

Eli Goldratt

If I had to pick one series of books on business (beyond Scripture), the books by Eli Goldratt on applications of the Theory of Constraints would likely be my pick.

It’s Not Luck

It’s Not Luck

Eli Goldratt

The Theory of Constraints applied to portfolio of business management.

The Phoenix Project

The Phoenix Project

Gene Kim, Kevin Behr, and Gene Spafford

Learn about unplanned work, the enemy of our businesses.

Scrum

Scrum

Jeff Southerland

The "agile" project management methodology has revolutionized the software development world.

The Goal

The Goal

Eli Goldratt

The classic work by Eli Goldratt.

Mastering the Rockefeller Habits

Mastering the Rockefeller Habits

Verne Harnish

Before you read Scaling Up, start here.

Scaling Up

Scaling Up

Verne Harnish

Scale up your operations.

encourage work

encourage work

Frank Ableson

encourage. work. 

Let's start there. If we can do those two things reasonably well, we're on the right track.

Projects & Case Studies


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Testimonials

  • De'Ana gave great insight on billing issues. I recommend navitend for all IT services.

    Christian
  • Corey helped me with what I thought would be a minor problem that snowballed in to some complex computer world wizardly stuff and he was so smooth and calming and had it fixed in 15 minutes!! YES!!!! Tuesday crisis averted!!

    Kari
  • navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • The tech's at navitend are very knowledgeable and thorough. Corey was patient and kept looking into every avenue until he found the issue and fixed it. Thank you so much you guys are great.

    Lisa
  • I have done business with navitend for 10+ years and have found their products and professionalism to be 1st rate. And, from a “service after the sale” perspective … even though my company is California based, my customer experience couldn’t be better. Frank Ableson and his team are top tier professionals. Proud to be one of their customers!

    Bryan
  • navitend is a professional company providing Quality service, great customer service and prompt response to service needs.

    Tammie
  • We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch.

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • Navitend is a professional, responsive, and knowledgeable organization. They go above and beyond for their clients. The other day Corey Feinsod, one of their Network Technicians, helped resolve a challenging technical issue I experienced working remotely. I appreciate that their team finds value in customer service.

    Cheryl
  • I just had an excellent experience with Navitend! I got a new computer and I needed Microsoft Office installed and access to an additional e-mail account. The navitend team was so professional, polite, and patient with me. I am not technologically savvy at all, so they were doing all that they could with the little bit of information that I gave them. They spent over an hour trying to help me. They went above and beyond in assisting me and I was able to get everything installed that I needed. The navitend team is doing a great job!

    Denise
  • These folks are spectacular! They're contracted by my work to provide IT support, and they are SO responsive that my mind is blown every time! Just a quick email to request help, and I immediately get a response for a patient and friendly person to call me and walk me through the solutions.

    Hannah
  • I needed to have the battery on my computer replaced. Andrea met me in person to complete that task. While with her, Andrea was able to assist me with a variety of software and computer setup issues. Andrea was pleasant, professional and patient with me and I greatly appreciated her assistance. She came to address one need but was able to fix several for which I am grateful. I think she is an asset to the Navitend team! Thanks again Andrea.

    George
  • My customer service experience with navitend was absolutely amazing. My computer crashed and we needed to order a new one. navitend was there to help and get us a new computer and set it up from start to finish. The tech Corey that came out was very pleasant to work with. From start to finish he made sure that all of my programs were working properly again from my old machine. I even had follow-up phone calls from him making sure I was happy with how everything was set up. I have never experienced such exceptional customer service.

    Brian
  • I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response.

    Luke
  • I have been working with navitend for 10+ years. Great group of talented professionals!

    Anne
  • Corey was outstanding today in the services he provided - efficient, professional, knowlegable, kind, and understanding with someone who has no clue about computers. Thank you! 😊

    Mertie
  • Corey and the group at navitend are always so helpful and do everything they can to help. Thanks for your professionalism and continued help.

    Robin
  • navitend has consistently offered timely, professional, and courteous solutions to our business needs ranging from troubleshooting, purchase and setup of new computers and other advice. They are my 'go-to team' and continue to be a trusted support in our time of need.

    Laurie
  • navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company.

    Bob
  • The staff at Navitend is very professional and strives to meet the needs of their clients. As a Small Business owner trust and professionalism are keys to conducting business. navitend sets a high standard of ensuring their clients trust their decisions are for the interest of their business.

    Christopher
  • Their technicians? Unsurpassed, each and every one of them. They make me and my co-workers feel as though they are just sitting in their office waiting for us to call them with a problem so they can solve it right away. They treat us as if we are their only client. Talk about great customer service. Call them, you'll be glad you did.

    Kathy
  • IT technician Jay provided exceptional service on our call today! I have worked with him a few times. He has been really wonderful to work with in getting all my systems set up the last few weeks. He has been so helpful, patient and really just so great all around. In regards to Navitend--- This has been the best IT team I have worked with in my career. I have worked in corporate for years prior to transitioning into non-profit, and IT support has always been one of the challenging things to deal with in both major companies I worked with. Navitend, your service is exceptional and your team is wonderful to work with. Quick response on all my ticket service requests! Thank you!

  • Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!

    Lawrence
  • I cannot say enough about navitend's expertise, customer service, knowledge and professionalism! They have been a great partner with our company for all of our IT needs.

    Margaret
  • navitend is always providing prompt response, strong technical skills and excellent customer service. Corey, Jeffrey and the other technical support team members are very helpful and user-friendly. Thank you all very much for your fabulous work!

    Chenghan
  • Corey was an amazing support while getting me set up on my computer. He was very sweet and patient with me, considering all the time it took to get me set up. Thank you Corey!

  • Rick dedicated 2+ days of helping my facility with the install of new printers. This team is fantastic!

    Lori
  • THE BEST!! I've never felt compelled to write a review for any service until having the pleasure to work with navitend. The professional and supportive staff make an often frustrating technical situation, dare I say, enjoyable. They always go above and beyond to find answers to unique problems. Their response time is unbelievably fast. I could not more highly recommend!!

    Stephanie
  • Very nice guy and very good service from Corey navitend at Bon Chef.

  • navitend is a professional IT organization that I would recommend to my clients. Navitend builds strong relationships with their clients to better understand their needs. Navitend is community focused and does work to support local charities. Overall a great company.

    Michael
  • navitend has been great with me and my colleagues as we go through a difficult transition to new technology! They are incredibly patient and helpful. I highly recommend them.

    Molly
  • This company provides IT service for my firm. They respond quickly and have always helped me navigate and fix whatever issue I am having. Corey, Jay and others - and others - all are excellent. Highly recommend.

    Nancy
  • I am truly impressed by the focus the team places on the requests from our company. Truly an excellent team!!

    Josefina
  • I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down.

    Andy
  • Great experience with this IT company! The team was professional, efficient, and easy to work with. A special shoutout to Corey—he was especially helpful and went above and beyond to make sure everything ran smoothly. Highly recommend!

    Jordan
  • This company is the best! I feel for the guys that have to help us who are not so tech savvy! Never have I been disappointed at the great service navitend provides! Corey was especially helpful and I highly recommend Navitend for all your IT needs! You will be extremely satisfied!

    Kathleen
  • navitend was great and my experience was beyond excellent. Very professional, courteous, and responded in a timely manner. They go above and beyond for their clients. They are a pleasure to work with. Kudos to the navitend Team - keep up the great job!

    Ann
  • 100% of all expectations met. Don't just consider navitend, choose them and get back to YOUR mission!

    C Baker
  • Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level.

    Greg
  • AMAZING!!!! Every time I have an issue or question, navitend responds promptly and professionally. Each time I deal with one of their support technicians, I am always grateful for how quickly an issue is resolved and how courteous the staff is. I cannot recommend navitend enough!!! Wonderful support in a day and age when customer service can be challenging.

    Jacqueline
  • We have used Navitend for many years. They are always very responsive and helpful. If you are frustrated with your current provided, you should definitely contact Navitend.

    Robert
  • Anthony was very helpful and solved all my issues promptly. I appreciate all his hard work. Thank you navitend and Anthony.

    Kyle
  • Corey is the best there is at his job! He fixes everything with no problem. It's amazing to have someone to trust. GO COREY 😊

    Grace
  • Everyone at navitend I have worked with has offered some of the best customer service I have had. They are patient, knowledgeable and somehow remember my and my colleagues' names. After working with other IT support, I am thrilled my organization is using their services.

    Robyn
  • Corey has been very helpful! Response to my concerns are always prompt and he makes it easy for me to understand exactly what he is doing. I am very grateful for his help!

    Sue
  • Their support staff is beyond good. They sorted out our company email server migration problem yesterday in record time. It's great to work with a team that has expertise in depth. There are so many one-man-bands out there. It was a good decision to go with the pros.

    Steve
  • JP and Corey are always so helpful!

  • Corey is ... an IT genius!!!! This man deserves a major raise and weekly bonuses!!! navitend is my go to for everything IT related, morning noon night and weekends!!! Love this crew!!

    Heather
  • Our company uses navitend for all of our IT needs. Rick and team worked for many hours today repairing an issue they had never seen before. With a project deadline of 5pm today, they were able to figure out the issue and get me back to work. The persistence, urgency and professionalism are 2nd to none. Thank you!!

    Matthew
  • My firm has used navitend for our IT needs for over 10 years and we are highly satisfied. We’ve found the navitend team to be professional, friendly, and, knowledgeable. They are sensitive to our changing IT needs and the shifting compliance landscape within the financial services industry. We recently completed a server migration and had the pleasure of working with Tony & Andrea who handled the project extremely well, ensuring a smooth transition. We are pleased to call navitend our trusted IT partner!

    Kristin
  • Thank you to Anthony at navitend for the time and effort he put into trying to resolve the issues my laptop was experiencing. I so appreciated his tenacity, professionalism and good humor as we tried (and tried) to figure out a solution. Anthony made sure I understood what was happening at all times, explained things thoroughly and followed up when promised.

    Maria
  • I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

    Paula
  • We wholeheartedly recommend navitend for their exceptional IT solutions and services; they have undoubtedly earned our trust and loyalty for future endeavors.

    Benjamin
  • Andrea always goes above and beyond with meeting expectations and customer satisfaction! navitend provides great IT services.

    George
  • navitend has been a life-saver many times for me! They are diligent in troubleshooting problems - until they resolve it. I've worked many times with Corey and he is fantastic - I can count on him to fix all my Outlook and computer problems. Overall, I highly recommend navitend.

    Bob
  • This IT firm has been extremely patient, helpful and professional and they are immediately available to troubleshoot and solve problems whenever they arise. Highly recommend them!

    Kathy
  • The team over at Navitend always takes care of my IT needs. They are quick to respond and patient, no matter how simple my question or need.

    Jeremy
  • navitend’s approach to customer service is greatly appreciated here.  Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations and that they are looking out for our company's best interest. 

    Debbie
  • navitend has gone above and beyond my highest expectations. Anthony was great! He was able to coordinate with an Adobe Rep and resolve issues that I had just put too much time into. Thank you again - It was a real pleasure working with you!

    Forrest
  • Best costumer service!! They are the nicest and most patient people. I highly highly recommend!!!!

    Stephanie
  • Our company uses Navitend for all its IT needs and every time I've had to ask them for help, they've fixed the issue within hours. Thank you so much!

    Chase
  • Corey is always a huge help when I need assistance. Gets it completed quickly and successfully. Thank you Corey.

    Fran
  • Navitend has been our IT provider for many years and we are so grateful for their hard work. Nate and Vin especially deliver exceptional service and great communication. We highly recommend Navitend for your IT needs.

    Behavioral Health Client
  • The nonprofit that I work for contracts with navitend for tech support. I am so grateful for this service! The support team is highly trained, friendly, professional, and is able to figure out any and every situation that requires help. I recently had a rather lengthy software installation and worked with Andrea who was amazing. I can't recommend Navitend highly enough. I'd give more stars if I could!

    Claire
  • Corey came to my rescue by getting Quick Books working for me. He is excellent at what he does. Very knowledgeable in the Tech field. I don't know what we at Equity Environmental would ever do without him. Thank you Corey!!!!

    Lucille
  • Over the years that Navitend has been supporting my network and hosting our web site they have always been responsive, professional, and highly skilled. On a few occasions, I have turned away other vendors that have tried to get their foot in the door. Very satisfied.

    M B
  • I wanted to personally thank Corey for always helping me with any concerns I have about my software inquiry issues. He is quick with his responses and I am always up to date with all my connectivity. Always a great experience! Thank you!

    Blerina
  • I recently had to work from home for the first time, and Corey at navitend provided EXCELLENT service. He was patient, kind, and followed through on all the details!

    Penny
  • navitend is an amazing resource for all your IT need! Navitend has been supporting Capitol Care Inc.'s IT needs for many years now and our relationship is wonderful! They are in the know on the latest tech trends and they are always working to enhance our security. Their support team is amazing and you are lucky to have the chance to work with Anthony DeRosa. He is professional, knowledgeable, and always willing to go the extra mile to assist us! HIGHLY RECOMMEND THIS COMPANY!!!

    Nicole
  • Very helpful, courteous & professional. They do a great job and are pleasant to work with as well.

    Robert
  • Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!

    Steve The C12 Group in Houston, Texas