It’s not an understatement to say that work has changed dramatically since the COVID pandemic, which brought a massive shift from in-office to remote working. Platforms like Zoom and Microsoft Teams are now integrated into our work environments, remote or not. According to Digital Information World, Zoom held a staggering 48.7 percent share of the video conferencing market in 2021, with MS Teams at 14.5 percent¹. Despite this disparity in market share, both platforms combine video conferencing and chat with voice calls. While MS Teams Phone and Zoom Phone are similar in some respects, they are quite different in others. Let’s learn more about the similarities, differences, and how navitend can help you find your business voice.