What's New in Microsoft Teams?

If you are like me, chances are you use MS Teams every day. Approximately 300 million people worldwide utilize Microsoft’s comprehensive communication and collaboration platform at least once a month¹. However, Microsoft recently reimagined Teams from the ground up to enhance performance for business, education, and personal users alike².

(Image courtesy of https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/27/welcome-to-the-new-era-of-microsoft-teams/)

The new Teams is currently available for Windows and Mac². However, it will launch on the web for Google Chrome and MS Edge users in November 2023². Safari and Firefox users can begin using the new MS Teams for Web in March 2024². In this article, we will highlight key new features in MS Teams and how they can benefit you and your business.

Notably, the new MS Teams is twice as fast as the classic version you are familiar with³. However, it surprisingly uses less of your computer’s CPU (Central Processing Unit) ³. Since the new Teams is designed with efficiency in mind, it reduces the burden on your device’s memory and disk storage, freeing you up to focus on creating predictably awesome value for everyone in your business². This demonstrates the importance of Microsoft’s new Teams client for your organization.

Microsoft has also streamlined the communication experience within Teams channels⁴. While new channel posts in Teams appear at the bottom of the “Posts” tab by default, you can select “More channel options… > Sort posts from top” if you prefer to view your recent activity there⁴. Additionally, the new Teams makes it easier to post with more options, reply to existing posts, view recent replies to these posts, and immerse yourself in conversations simply by clicking the link below any channel post you choose⁴. Furthermore, if you wish to focus on a specific conversation away from the main channel, you can easily do so in two ways⁴. You can either navigate to the top of a post and select “More options…,” followed by “Pop Out Conversation,” or you can click on the conversation of your choice and select “Pop out conversation” there to view it in a separate window⁴. Either way, the new MS Teams gives you tools for predictably awesome business communications every day.

While the overall experience in MS Teams channels is more streamlined than ever, the new MS Teams also lets you search within those specific channels, as well as text-chat conversations³. By using Ctrl + F on Windows PC or Cmd + F on Mac, you can focus on searching within the channel or chat you are in, instead of needlessly perusing the entire Teams app³. With this new function, you can streamline your searches and quickly get back to creating predictably awesome value for your organization³.

The new Teams also makes managing your contacts a breeze³. You can now manage all your contacts in one place rather than scrambling around the app to find them³. Simply navigate to the left side of the Teams interface, then select “More apps… > People” ³. Now, you can easily add new contacts and better manage your existing ones. This shows the value that Microsoft’s latest version of Teams has for your business.

Meanwhile, the new MS Teams allows you to receive calls and notifications on multiple devices³. For example, if you prefer to receive calls on a dedicated Teams Phone, you can go into “Settings” and choose the option to receive incoming Teams calls there instead of – or in addition to – on your computer³. You can also opt to receive your incoming calls on mobile devices, such as your smartphone or tablet. In short, the new MS Teams makes it easier to communicate and collaborate on any device, anywhere, whether you are in a client’s office in Cleveland, a hotel lobby in Houston, or an airport lounge in Newark like the one pictured below.

(Image courtesy of https://thriftytraveler.com/reviews/airport-lounges/united-polaris-lounge-newark/)

Sure, Teams chat is already a predictably awesome tool for communicating with colleagues, but the new Teams lets you start chats with yourself as well³. For instance, you can utilize Teams chat to take notes or set helpful reminders, such as reminding yourself to send a daily summary email to your supervisor at 4:15 PM³. This demonstrates that the new MS Teams is your business’s go-to communication platform.

While MS Teams already provides you with an effective and efficient platform for business communications, the new Teams has some extra features that reduce distractions so you can work smarter, not harder³. For example, new Teams includes a noise suppression tool, letting you eliminate any sounds you do not want your microphone to pick up³. For instance, you can block the sound of your children, pets, household appliances, or the neighbor’s leaf blower while working from home³. Meanwhile, you can also use this feature to block out chattering customers at your local coffee shop, or locomotive horns and PA system announcements at a train station if you are using Teams there. By eliminating annoying background noise, you can better focus on predictably awesome communication with your colleagues, anytime and anywhere.

The new MS Teams also helps you reduce distractions by muting non-priority notifications³. When you set your status in Teams to “Do Not Disturb,” the app automatically mutes your non-priority notifications so you can better focus on the task at hand³. in summary, the newest version of MS Teams reduces unnecessary distractions so you can work smarter, not harder – on any device, anywhere and anytime you need.

Navitend can help you. Call 973.448.0070 or setup an appointment today.

Sources:

¹Business of Apps. “Microsoft Teams Revenue and Usage Statistics (2023)” by David Curry. Retrieved from https://www.businessofapps.com/data/microsoft-teams-statistics/.

²Microsoft. “The new Microsoft Teams desktop client – Microsoft Teams | Microsoft Learn.” Retrieved from https://learn.microsoft.com/en-us/microsoftteams/new-teams-desktop-admin.

³Microsoft. “What’s new in the new Teams app – Microsoft Support.” Retrieved from https://support.microsoft.com/en-us/office/what-s-new-in-the-new-teams-app-efcc9353-d900-4061-b3f1-1341bc988e63.

⁴Microsoft. “Get to know the new channels experience in Microsoft Teams – Microsoft Support.” Retrieved from https://support.microsoft.com/en-us/office/get-to-know-the-new-channels-experience-in-microsoft-teams-d1036ef9-8295-41e4-848a-cb92e3431912.

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navitend has been a great IT partner for our company. Their helpdesk response time is the best I have experienced in my 30 year career. navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company.

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Corey has been very helpful! Response to my concerns are always prompt and he makes it easy for me to understand exactly what he is doing. I am very grateful for his help!

Sue
Corey helped me with what I thought would be a minor problem that snowballed in to some complex computer world wizardly stuff and he was so smooth and calming and had it fixed in 15 minutes!! YES!!!! Tuesday crisis averted!!

Kari
Very helpful, courteous & professional. They do a great job and are pleasant to work with as well.

Robert
The tech's at navitend are very knowledgeable and thorough. Corey was patient and kept looking into every avenue until he found the issue and fixed it. Thank you so much you guys are great.

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Mertie
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Josefina
These folks are spectacular! They're contracted by my work to provide IT support, and they are SO responsive that my mind is blown every time! Just a quick email to request help, and I immediately get a response for a patient and friendly person to call me and walk me through the solutions.

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Kristin
Corey is ... an IT genius!!!! This man deserves a major raise and weekly bonuses!!! navitend is my go to for everything IT related, morning noon night and weekends!!! Love this crew!!

Heather
De'Ana gave great insight on billing issues. I recommend navitend for all IT services.

Christian
I have been working with navitend for 10+ years. Great group of talented professionals!

Anne
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C Baker
navitend’s approach to customer service is greatly appreciated here. Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations and that they are looking out for our company's best interest.

Debbie
We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch.

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Thank you to Anthony at navitend for the time and effort he put into trying to resolve the issues my laptop was experiencing. I so appreciated his tenacity, professionalism and good humor as we tried (and tried) to figure out a solution. Anthony made sure I understood what was happening at all times, explained things thoroughly and followed up when promised.

Maria
Corey is always a huge help when I need assistance. Gets it completed quickly and successfully. Thank you Corey.

Fran
I wanted to personally thank Corey for always helping me with any concerns I have about my software inquiry issues. He is quick with his responses and I am always up to date with all my connectivity. Always a great experience! Thank you!

Blerina
navitend has been a life-saver many times for me! They are diligent in troubleshooting problems - until they resolve it. I've worked many times with Corey and he is fantastic - I can count on him to fix all my Outlook and computer problems. Overall, I highly recommend navitend.

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navitend has been great with me and my colleagues as we go through a difficult transition to new technology! They are incredibly patient and helpful. I highly recommend them.

Molly
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Stephanie
navitend is always providing prompt response, strong technical skills and excellent customer service. Corey, Jeffrey and the other technical support team members are very helpful and user-friendly. Thank you all very much for your fabulous work!

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navitend is an amazing resource for all your IT need! Navitend has been supporting Capitol Care Inc.'s IT needs for many years now and our relationship is wonderful! They are in the know on the latest tech trends and they are always working to enhance our security. Their support team is amazing and you are lucky to have the chance to work with Anthony DeRosa. He is professional, knowledgeable, and always willing to go the extra mile to assist us! HIGHLY RECOMMEND THIS COMPANY!!!

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Robyn
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navitend is a professional IT organization that I would recommend to my clients. Navitend builds strong relationships with their clients to better understand their needs. Navitend is community focused and does work to support local charities. Overall a great company.

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Greg
The team over at Navitend always takes care of my IT needs. They are quick to respond and patient, no matter how simple my question or need.

Jeremy
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Robin
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You and your team have really done an excellent job on this!

Steve The C12 Group in Houston, Texas
Over the years that Navitend has been supporting my network and hosting our web site they have always been responsive, professional, and highly skilled. On a few occasions, I have turned away other vendors that have tried to get their foot in the door. Very satisfied.

M B
Our company uses Navitend for all its IT needs and every time I've had to ask them for help, they've fixed the issue within hours. Thank you so much!

Chase
Navitend has been our IT provider for many years and we are so grateful for their hard work. Nate and Vin especially deliver exceptional service and great communication. We highly recommend Navitend for your IT needs.

Behavioral Health Client
Anthony was very helpful and solved all my issues promptly. I appreciate all his hard work. Thank you navitend and Anthony.

Kyle
Our company uses navitend for all of our IT needs. Rick and team worked for many hours today repairing an issue they had never seen before. With a project deadline of 5pm today, they were able to figure out the issue and get me back to work. The persistence, urgency and professionalism are 2nd to none. Thank you!!

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Grace
I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down.

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George

navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!

Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.

Their support staff is beyond good. They sorted out our company email server migration problem yesterday in record time. It's great to work with a team that has expertise in depth. There are so many one-man-bands out there. It was a good decision to go with the pros.

Steve

I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response.

Luke

Brian

I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

Paula

navitend has been a great IT partner for our company. Their helpdesk response time is the best I have experienced in my 30 year career. navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company.

Bob

Denise

Kathy

navitend is a professional company providing Quality service, great customer service and prompt response to service needs.

Tammie

Corey has been very helpful! Response to my concerns are always prompt and he makes it easy for me to understand exactly what he is doing. I am very grateful for his help!

Sue

Corey helped me with what I thought would be a minor problem that snowballed in to some complex computer world wizardly stuff and he was so smooth and calming and had it fixed in 15 minutes!! YES!!!! Tuesday crisis averted!!

Kari

Very helpful, courteous & professional. They do a great job and are pleasant to work with as well.

Robert

The tech's at navitend are very knowledgeable and thorough. Corey was patient and kept looking into every avenue until he found the issue and fixed it. Thank you so much you guys are great.

Lisa

Cheryl

I cannot say enough about navitend's expertise, customer service, knowledge and professionalism! They have been a great partner with our company for all of our IT needs.

Margaret

navitend has gone above and beyond my highest expectations. Anthony was great! He was able to coordinate with an Adobe Rep and resolve issues that I had just put too much time into. Thank you again - It was a real pleasure working with you!

Forrest

Corey was outstanding today in the services he provided - efficient, professional, knowlegable, kind, and understanding with someone who has no clue about computers. Thank you! 😊

Mertie

I am truly impressed by the focus the team places on the requests from our company. Truly an excellent team!!

Josefina

These folks are spectacular! They're contracted by my work to provide IT support, and they are SO responsive that my mind is blown every time! Just a quick email to request help, and I immediately get a response for a patient and friendly person to call me and walk me through the solutions.

Hannah

Very nice guy and very good service from Corey navitend at Bon Chef.

We wholeheartedly recommend navitend for their exceptional IT solutions and services; they have undoubtedly earned our trust and loyalty for future endeavors.

Benjamin

Kristin

Corey is ... an IT genius!!!! This man deserves a major raise and weekly bonuses!!! navitend is my go to for everything IT related, morning noon night and weekends!!! Love this crew!!

Heather

De'Ana gave great insight on billing issues. I recommend navitend for all IT services.

Christian

I have been working with navitend for 10+ years. Great group of talented professionals!

Anne

100% of all expectations met. Don't just consider navitend, choose them and get back to YOUR mission!

C Baker

navitend’s approach to customer service is greatly appreciated here. Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations and that they are looking out for our company's best interest.

Debbie

We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch.

Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary

Maria

Corey is always a huge help when I need assistance. Gets it completed quickly and successfully. Thank you Corey.

Fran

I wanted to personally thank Corey for always helping me with any concerns I have about my software inquiry issues. He is quick with his responses and I am always up to date with all my connectivity. Always a great experience! Thank you!

Blerina

navitend has been a life-saver many times for me! They are diligent in troubleshooting problems - until they resolve it. I've worked many times with Corey and he is fantastic - I can count on him to fix all my Outlook and computer problems. Overall, I highly recommend navitend.

Bob

Stephanie

navitend has been great with me and my colleagues as we go through a difficult transition to new technology! They are incredibly patient and helpful. I highly recommend them.

Molly

Best costumer service!! They are the nicest and most patient people. I highly highly recommend!!!!

Stephanie

navitend is always providing prompt response, strong technical skills and excellent customer service. Corey, Jeffrey and the other technical support team members are very helpful and user-friendly. Thank you all very much for your fabulous work!

Chenghan

Andrea always goes above and beyond with meeting expectations and customer satisfaction! navitend provides great IT services.

George

Nicole

Everyone at navitend I have worked with has offered some of the best customer service I have had. They are patient, knowledgeable and somehow remember my and my colleagues' names. After working with other IT support, I am thrilled my organization is using their services.

Robyn

navitend has consistently offered timely, professional, and courteous solutions to our business needs ranging from troubleshooting, purchase and setup of new computers and other advice. They are my 'go-to team' and continue to be a trusted support in our time of need.

Laurie

Thanks so much! You are a class act!
You and your team have really done an excellent job on this!