← Back to BLOG

What you need in a phone system, Mr. Jetson?

What you need in a phone system, Mr. Jetson?

The telephone is a technology that has become an integral part of our life

When I was a kid, the phone was this heavy thing that you rented from the phone company and the single biggest cause of a broken toe as you raced to answer it.

Then the phones had long cords so you could talk to your (not-really-dating) friend without anyone listening.

Then the phone became wireless. But, where did I leave it?!

And of course, the answering machine spawned a whole new genre of entertainment. 

In 2020, the new form of entertainment is to see how that voice mail is automatically transcribed! No matter how bad it is, you can still make out the meaning in most transcriptions. I don't recall that last time I actually listened to a voice mail in full.

Oh yeah, do you remember having a password for your voice mail? That was awful.

Communication has changed.

Smartphones dominate the personal and business communications landscape and if you cannot make or take a business call directly on your mobile phone and or laptop, you're behind the times.

In fact, here are a few questions to ask yourself about your business communications capabilities system:

1.  Can you make or take a call from your business extension directly on your mobile phone without anyone knowing you're on your mobile phone?

2.  Can you make or take a call from your laptop?

3.  Can you conduct a private video meeting with a team member and or a client? Assuming the answer is yes, can you also add a phone-only member to the meeting?

4.  Can you setup a voice-only conference bridge directly within your phone system without using something like Zoom?

5.  Are you still listening to voice mails?

6.  Do you (need to) remember your voice mail password?

7.  Are any of your team members working either from home or out of state

If answering any of these questions left you feeling a little behind, visit our phone system information and give us a call.  973.448.0070.  We can help.

Contact us at 973.448.0070


  • "We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • "navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company."

    Bob Bradley, President, Bradley Graphics
  • "I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."

    Andy Lynch / North Star Marketing
  • "Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!"

    Steve Van Ooteghem, The C12 Group in Houston, Texas
  • “Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”  

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • "I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response."

    Luke Wolters / Luke Wolters Tax Consultants
  • navitend’s approach to customer service is greatly appreciated here.  Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations and that they are looking out for our company's best interest. 

  • "Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level."

    Greg Niccolai / Madison Insurance
  • "Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

    Lawrence Wolfin / Textol Systems, Inc.