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05
Nov
2018
Voicemail Attachment Scam

Voicemail Attachment Scam

If you're older than a millenial, you probably remember those things called "land lines". We still have one -- well sort of, its using some flavor of consumer grade VOIP system. 

When it rings you just kind of think, "how odd", someone with a challenging job is sitting in a call center somewhere calling numbers for hours on end and praying that no one picks up. No worries here, we never pick up our landline.

We keep the number because, well, it seems like a good idea. And our grocery store loyalty account is tied to it. Well, the real reason we have the landline still is that it somehow makes me feel better to have the number in case I ever need to call 9-1-1. 

Nowadays we all have voicemail which shows up in our email inbox with an mp3 attachment, or something similar.

Here is an admonition to make sure you know what those emails look like!

The other day, I received an email that looked like a "voicemail" email (how odd is that anyway?). At first I was tempted to just click through the email but it didn't look quite right. My home phone gives me a garbled (and often quite humorous) transcription of the voice message and my office system always has an mp3 attached. Ah ha, this is a scam email. Son of a gun, these scam emails get more and more clever. 

No matter how much time and money you spend on networking equipment and services, the weakest link will always be users and the email box. Get your team trained!

navitend offers a cost effective solution to train and occassionaly test your users to make sure they are vigilant about what they open in their email. We like to think of value as benefit divided by cost. This security training service for your users has a huge benefit and is a very manageable cost. I'll let you do the math. Give us a call to learn more or to sample the service for free.

Testimonials

  • Having had IT support in the past that left a lot to be desired, working with Navitend is a refreshing change! They are always responsive, knowledgeable, and courteous no matter whether the problem is huge or even user error. I am so grateful my organization changed to navitend!!

    United Way
  • "I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down."

    Andy Lynch / North Star Marketing
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    Greg Niccolai / Madison Insurance
  • “Navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!”  

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • It works!!  You rock!!!!!!!!!!

    Robert Vogel, C12 Group San Antonio
  • "Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

    Lawrence Wolfin / Textol Systems, Inc.
  • "You guys are OUTSTANDING! Thanks for all you’ve done to make this transition seamless."

    John Bryant, CEO, Christ's Home
  • "Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!"

    Steve Van Ooteghem, The C12 Group in Houston, Texas
  • "navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company."

    Bob Bradley, President, Bradley Graphics
  • I am truly impressed by the focus the team places on the requests from our company. They listen, and no matter who I get on the phone, I get the answer that I am looking for. I can tell that they keep excellent notes, and it is because of this level of detail that engineers/technical support staff are always up to date on knowledge of our systems. They are patient, professional, and incredibly nice as individuals. They have provided assistance even on days when they were out of the office. With every request, they have made sure that they review the details with us to ensure that the information/questions were captured accurately. Truly an excellent team!!

    Josefina and Christian Abboud
  • "I am writing this to tell you how pleased the Township of Andover is with the services provided by navitend. It has been a wonderful working relationship, I am so impressed and they come with my most highest recommendation."

    Jayme Alfano / Andover Township
  • I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

    Paula Muller
  • "I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response."

    Luke Wolters / Luke Wolters Tax Consultants
  • Do you need IT help? Are you tired of being frustrated by technology issues? Would you like to go to work everyday and know that all those headaches are being taken care of? Then look no further, navitend is your answer.

    Kathy Molyneaux - Friends Life Care Partners
  • "We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch."

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary