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01
Feb
2023
Mobile Device Management Best Practices

Mobile Device Management Best Practices

Mobile devices have become an integral part of our everyday lives. We use our smartphones for everything from online banking to making hotel reservations and ordering takeout from our favorite local restaurants. Many of us also use our devices for work and although smartphones make remote work a breeze, this approach is far from perfect¹. A study from 2016 by mobile security firm Lookout and the Ponemon Institute reported that mobile data breaches can cost enterprises up to $26.4 million and 67 percent of organizations that reported such breaches determined that the incidents were due to employees using personal devices to access company information². This raises the question: how can mobile devices be managed to prevent these data breaches?

Fortunately, mobile device management (MDM) is here to help. While MDM strategies may vary based on how your employees use their devices, they share a common goal: to keep business data secure whenever and wherever employees access their devices¹. In this article, we will discuss effective MBM best practices for your business. 

One best practice for effective MDM is to require secure passcodes for better protection against malware, ransomware, phishing, and other threats³. Make sure your employees create and use secure passwords only they would know and confirm that each device has an access code for unlocking the device and the necessary applications therein³. You should also implement two-factor or multifactor authentication (2FA/MFA) for enhanced security, plus location-based authentication restrictions that only let your employees use their devices in specific locations such as your office⁴. 

Another MDM best practice is to require regular updates for your employees’ devices³. Since outdated applications are an open door for hackers, you and your teammates should communicate every time a device has released a new update, so they can quickly install it on their own devices³. Also, encourage employees to check their devices regularly to see if any applications or programs need updating³. 

While secure passwords and frequent updates are key for effective MDM, you should not overlook the importance of monitoring apps and phone settings³. In addition to monitoring each application your employees use, you must limit the number of applications they can utilize while working³. For example, employees should only download work-related apps with security features like 2FA to keep hackers at bay, if and only if they are from reputable companies³. 

Still another best practice for effective MDM is to discourage your employees from using public Wi-Fi networks, which may be inconvenient but can pose a security threat⁴. Public Wi-Fi provides a means for hackers to infiltrate company networks, so employees should avoid connecting to public networks unless necessary.

Lost devices should be reported immediately. Data breaches resulting from lost or stolen devices cost $3.94 million on average, according to IBM⁵. Time is always of the essence for effective MDM. 

If you are seeking mobile device management solutions for your business, navitend can help. We offer managed IT services and support, including mobile device management with Microsoft InTune and Sophos, for clients in New Jersey, New York, and eastern Pennsylvania. Our solutions will help you more effectively manage your employees’ mobile devices 24 hours a day and seven days a week. 

Navitend can help you. Call 973.448.0070 or set up an appointment today. 

Sources: 

¹CSCi. “Small Business Guide to Mobile Device Management.” Retrieved from https://www.csci.com/small-business-guide-to-mobile-device-management/

²Lookout. “A Mobile Data Breach Could Cost an Enterprise $26.4 Million.” Retrieved from https://www.lookout.com/news-release/a-mobile-data-breach-could-cost-an-enterprise-264-million

³Integris. “Mobile Device Management Best Practices: Tips for Managing Mobile Devices.” Retrieved from https://integrisit.com/mobile-device-management-best-practices/

⁴Solutions Review. “7 Essential Mobile Security Best Practices for Businesses” by Daniel Hein. Retrieved from https://solutionsreview.com/mobile-device-management/7-essential-mobile-security-best-practices-for-businesses/

⁵IBM Security. “Cost of a Data Breach Report 2022.” Retrieved from https://www.ibm.com/downloads/cas/3R8N1DZJ

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