Whether you run an antiques shop, a household appliance manufacturer, or an oceanfront resort like the one pictured below, chances are technology plays a key role in your business’s operations. According to the U.S. Chamber of Commerce, 95 percent of small businesses nationwide use computers or similar technology platforms every day¹. It should not come as a surprise, then, that IT (information technology) is more integral to your business than ever before. While you could hire one or more staff to manage your IT internally, this approach is not feasible for all companies. For example, you may run a business too small to support an in-house IT team, instead relying on a managed service provider (MSP) to handle your IT needs². Now, you may ask yourself, “Are MSPs really more cost-effective for my business than an in-house IT team?”
The answer is simple: they are. In this article, we will explore the cost benefits of trusting an MSP like navitend to manage your digital infrastructure and how this approach can help your business beat the often-prohibitive cost of in-house IT.
One benefit MSPs like navitend offer in-house IT teams is that they save you money. For instance, by trusting navitend for your company’s IT needs, you need not waste money hiring, training, and maintaining an internal IT team². We offer managed IT services and support from skilled professionals – including consulting, project management, and security system deployment – all for a
fraction of the price you would pay to handle all these in-house². This demonstrates why MSPs are crucial for small and medium-sized businesses like yours.
While MSPs are helpful for for-profit businesses and nonprofit organizations of all kinds, they are especially beneficial to companies with multiple locations². For example, suppose you run a chain of seven hair salons across New Jersey, namely in Byram, Boonton, Bayonne, Bridgewater, Brick, Burlington, and Bridgeton. Since MSPs like navitend primarily work remotely, you will save money by not having to hire separate IT staff for each location². Additionally, our skilled IT professionals are well-versed in keeping your applications, devices, and networks running smoothly 24 hours a day and seven days a week, eliminating the need for you to unnecessarily spend money on repairs or replacements². In short, trusting a managed service provider for your IT needs saves you the financial hassle of hiring and maintaining an in-house IT team, so you can focus on creating predictably awesome experiences for customers, employees, and vendors alike.
Another advantage MSPs like navitend offer over an internal IT team is that they help you budget more effectively². When you trust navitend to manage your business’s IT services, you only pay for the resources and staff you need, instead of maintaining your own IT team who may see their workload dwindle to zero between major projects². Additionally, since most of our services are priced monthly or annually, you will benefit from predictable – and predictably awesome – pricing, in turn allowing you to budget and plan your business’s IT expenses more effectively³. Meanwhile, we at navitend also offer FlightPlan, a comprehensive planning process that can help guide your company’s short-, medium-, and long-term actions. Our objective is to collaboratively identify your upcoming investments so you can adequately prepare and budget for them, as well as helping you understand these investments and the benefits you can reap from them over time. This shows that navitend’s reliable managed IT services are the predictably awesome choice to meet your business’s IT needs.
Sure, managed IT service providers can help you streamline your business’s budgeting, but they also let you access economies of scale³. For instance, we at navitend have a wealth of tech expertise, plus the resources necessary to manage IT operations for all our clients, allowing us to leverage economies of scale while providing predictably awesome services for every client³. By trusting navitend to manage your business’s IT, you need not spend thousands – if not tens or hundreds of thousands – of dollars on expensive hardware, software, and in-house IT staff, allowing you to focus on creating value for your organization³. In summary, MSPs’ economies of scale give them a clear advantage for your business over an in-house IT team.
Still another benefit MSPs like navitend offer over creating and maintaining an internal IT team is that they proactively maintain and monitor your business’s IT systems, not only preventing issues but reducing your company’s downtime³. Consider that one minute of downtime costs small businesses an average of $427, and larger firms approximately $9,000 on average⁴. If your systems are down for an hour, it can cost you an average of $25,260 if you are a small business owner, or an alarming $540,000 on average if you run a large enterprise⁴. In other words, your business can easily lose more than half a million dollars from an hour of downtime⁴. Thankfully, however, we at navitend offer #toolmaster, a dedicated automation specialist focused on keeping your computers up to date with all the services you need to protect your network from ransomware, spyware, and other cyberthreats. #toolmaster works 24 hours a day and seven days a week, keeping a watchful eye on your network and automatically
protecting against any threats that could wreak havoc on your organization. This demonstrates how our managed IT services keep your business’s digital infrastructure secure and running like clockwork.
Finally, outsourcing your IT needs to a dedicated MSP like navitend will boost your business’s ROI (return on investment) ³. For example, our managed services allow you to offload time-consuming routine IT tasks so you can focus on your core business activities³. With our team of experts managing your IT applications and systems, your employees can focus on creating predictably awesome value for everyone in your organization, including colleagues, customers, and vendors³. Additionally, as we previously mentioned, navitend’s proactive maintenance and monitoring ensure that your IT systems are running smoothly 24/7, in turn enhancing your operational efficiency and increasing your customers’ overall satisfaction³. Not surprisingly, these increases in efficiency and satisfaction will lead to higher ROI for your business³. Meanwhile, our managed IT services and support enable you to access our wealth of technology and tech expertise that you could not afford as easily with an in-house IT team³. With navitend’s array of services ranging from security system deployments to phone system consulting and project management, you will be empowered not only to innovate and differentiate your business from competitors but gain a competitive advantage in the marketplace³. This in turn increases your business’s growth and strengthens your ROI³. In conclusion, trusting an MSP like navitend to handle your IT needs is an investment well worth making for your business.
If you are seeking a dedicated, reliable MSP to handle your company’s IT needs, navitend can help. We provide a variety of managed IT support and services – from end-user cybersecurity training and mobile device management to phone consulting – for clients throughout New Jersey, New York, and eastern Pennsylvania. Our top priority is ensuring that your business’s applications, data, devices, and networks are secure and running like clockwork 24/7, so you can focus on creating predictably awesome experiences for all your organization’s stakeholders. Navitend can help you. Call 973.448.0070 or setup an appointment today.
Sources:
¹U.S. Chamber of Commerce. “Empowering Small Business: The Impact of Technology on U.S. Small Business (Second Edition).” Retrieved from https://www.uschamber.com/small-business/smallbusinesstech.
²Frontline, LLC. “Long-Term ROI of Working With a Managed Information Technology Services Provider.” Retrieved from https://www.frontlineinc.com/managed-information-technology-services/.
³Boyer Associates. “Benefits of Managed Services: Cost Savings, Security & Expertise.” Retrieved from https://www.boyerassoc.com/blog/benefits-of-managed-services-cost-savings-security-expertise.
⁴SolarWinds Worldwide, LLC. “Micro-Outages Uncovered: Exploring the Real Cost of Downtime for Your Business” by Sean Sebring. Retrieved from https://orangematter.solarwinds.com/2023/07/12/true-cost-of-downtime/.
Contact us at 973.448.0070