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25
Nov
2019
Backup Strategy Best Practices to Help Business Owners Sleep Like a Baby

Backup Strategy Best Practices to Help Business Owners Sleep Like a Baby

Whether its weather related, a power outage, a server crash, or any other data disaster it’s incredibly important to have a Backup Strategy Plan in place. Without one, it can be crushing to an organization. Losing data and having to rebuild can result in a long period of downtime for businesses which can be very costly.  Below are 5 best practices for a Backup Strategy Plan to follow.

Investment/Budget/Cost

No matter what type of organization you run, the IT budget is always going to be tight. And while it's becoming more and more obvious that it is well worth investing in security and data protection, CIOs still have to fight for every cent that their team wants to spend. You need to have an understanding of what a true backup and disaster recovery strategy plan is.  It’s not just about being able to recover your data and get back to a normal state within some identified time frame. A truly effective backup plan enables your organization (and your end-clients) to continue performing mission critical operations before, during, and after an issue - foreseen or not - occurs. Yes, you will need a data backup plan that you can afford but it’s a good idea to think beyond dollars. Keep the potential expense of a breach or loss in mind. Then, weigh that against the projected cost of your backup system. That will help guide you.

Where data is stored

Decisions, decisions, decisions.  You’ve got emails, documents, presentations, databases, graphics, audio files, application files, customer data, etc. that needs to be safely stored.  Storing information and managing its storage is critical to a company's behind-the-scenes success. Fortunately, there are many options available to businesses for both the actual storage and the location of that storage. Often, the best solution is a combination of different storage options. Some companies prefer cloud-based backup while others like to have a physical backup. The most cautious companies use multiple backup sources. That way, if one backup fails they have another in place. How do you decide what's best for you? First, you'll want to consider your storage needs in terms of both capacity and physical location. Then you should look at the storage options that best fits those needs. Lastly, you need to develop a plan for implementing your chosen storage solutions.

Data risks

Every company must think about malware and phishing attacks. However, those might not be the only risks you face.  Consider where your business would be if all company data was wiped out by a catastrophic event such as a hurricane, a fire, or a flood.  Also, accidental deletion of data is a common risk when it comes to data storage.  Having an off-site backup and data storage solution would be wise.

How often data is backed up

Some companies generate data quickly. In such cases, a daily backup may not be sufficient. Hourly backups may be needed. For other companies whose data is rarely updated, a once-weekly backup may be enough. Some important questions business owners need to ask when determining a cadence for backup are:

How important is the data on your systems?
What type of information does the data contain?
How often does the data change?
How quickly do you need to recover the data?
Do you have the equipment to perform backups?
Who will be responsible for the backup and recovery plan?
What is the best time to schedule backups?
Do you need to store backups off-site?

Person responsible for your backup planning

Employee training is essential to an effective file backup strategy. Business owners need knowledgeable people they can rely on to keep things running. No matter how "bullet-proof" the solution, data protection is not autonomous practice. Someone needs to own the backup responsibility for the business environment the way that the company owns the license. Pursuing the responsibility of properly managed backup environment will minimize the opportunity for failures, will improve business continuity and, will ensure data recovery. By spending a moment every day to ensure that backup operations are successful, will help avoid the unnecessary pain that can occur by neglecting the little things that make the biggest difference.

Back It Up or Risk Losing It

Don't run the risk of losing important business data. The best defense against data disaster is proper protection.  At navitend, we help our clients develop a backup strategy plan that includes archiving and backing up business data regularly and properly which eliminates the technology fears and makes sure the IT infrastructure runs smoothly so business owners can sleep like a baby at night.  If you have any questions feel free to call our office at 973-448-0070 ext 312 and ask for Patrice.

Contact us at 973.448.0070

Testimonials

  • Andrea always goes above and beyond with meeting expectations and customer satisfaction! navitend provides great IT services.

    George
  • I have done business with navitend for 10+ years and have found their products and professionalism to be 1st rate. And, from a “service after the sale” perspective … even though my company is California based, my customer experience couldn’t be better. Frank Ableson and his team are top tier professionals. Proud to be one of their customers!

    Bryan
  • I look forward to working with you again in the future. Once again, thanks to your organization for your prompt response.

    Luke
  • This IT firm has been extremely patient, helpful and professional and they are immediately available to troubleshoot and solve problems whenever they arise. Highly recommend them!

    Kathy
  • Anthony was very helpful and solved all my issues promptly. I appreciate all his hard work. Thank you navitend and Anthony.

    Kyle
  • THE BEST!! I've never felt compelled to write a review for any service until having the pleasure to work with navitend. The professional and supportive staff make an often frustrating technical situation, dare I say, enjoyable. They always go above and beyond to find answers to unique problems. Their response time is unbelievably fast. I could not more highly recommend!!

    Stephanie
  • navitend is a professional IT organization that I would recommend to my clients. Navitend builds strong relationships with their clients to better understand their needs. Navitend is community focused and does work to support local charities. Overall a great company.

    Michael
  • I cannot say enough about navitend's expertise, customer service, knowledge and professionalism! They have been a great partner with our company for all of our IT needs.

    Margaret
  • My customer service experience with navitend was absolutely amazing. My computer crashed and we needed to order a new one. navitend was there to help and get us a new computer and set it up from start to finish. The tech Corey that came out was very pleasant to work with. From start to finish he made sure that all of my programs were working properly again from my old machine. I even had follow-up phone calls from him making sure I was happy with how everything was set up. I have never experienced such exceptional customer service.

    Brian
  • Rick dedicated 2+ days of helping my facility with the install of new printers. This team is fantastic!

    Lori
  • Very helpful, courteous & professional. They do a great job and are pleasant to work with as well.

    Robert
  • The team over at Navitend always takes care of my IT needs. They are quick to respond and patient, no matter how simple my question or need.

    Jeremy
  • Thank you to Anthony at navitend for the time and effort he put into trying to resolve the issues my laptop was experiencing. I so appreciated his tenacity, professionalism and good humor as we tried (and tried) to figure out a solution. Anthony made sure I understood what was happening at all times, explained things thoroughly and followed up when promised.

    Maria
  • navitend is an amazing resource for all your IT need! Navitend has been supporting Capitol Care Inc.'s IT needs for many years now and our relationship is wonderful! They are in the know on the latest tech trends and they are always working to enhance our security. Their support team is amazing and you are lucky to have the chance to work with Anthony DeRosa. He is professional, knowledgeable, and always willing to go the extra mile to assist us! HIGHLY RECOMMEND THIS COMPANY!!!

    Nicole
  • Corey is ... an IT genius!!!! This man deserves a major raise and weekly bonuses!!! navitend is my go to for everything IT related, morning noon night and weekends!!! Love this crew!!

    Heather
  • These folks are spectacular! They're contracted by my work to provide IT support, and they are SO responsive that my mind is blown every time! Just a quick email to request help, and I immediately get a response for a patient and friendly person to call me and walk me through the solutions.

    Hannah
  • Their support staff is beyond good. They sorted out our company email server migration problem yesterday in record time. It's great to work with a team that has expertise in depth. There are so many one-man-bands out there. It was a good decision to go with the pros.

    Steve
  • De'Ana gave great insight on billing issues. I recommend navitend for all IT services.

    Christian
  • Over the years that Navitend has been supporting my network and hosting our web site they have always been responsive, professional, and highly skilled. On a few occasions, I have turned away other vendors that have tried to get their foot in the door. Very satisfied.

    M B
  • I just had an excellent experience with Navitend! I got a new computer and I needed Microsoft Office installed and access to an additional e-mail account. The navitend team was so professional, polite, and patient with me. I am not technologically savvy at all, so they were doing all that they could with the little bit of information that I gave them. They spent over an hour trying to help me. They went above and beyond in assisting me and I was able to get everything installed that I needed. The navitend team is doing a great job!

    Denise
  • Our company uses navitend for all of our IT needs. Rick and team worked for many hours today repairing an issue they had never seen before. With a project deadline of 5pm today, they were able to figure out the issue and get me back to work. The persistence, urgency and professionalism are 2nd to none. Thank you!!

    Matthew
  • Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!

    Lawrence
  • navitend has been a life-saver many times for me! They are diligent in troubleshooting problems - until they resolve it. I've worked many times with Corey and he is fantastic - I can count on him to fix all my Outlook and computer problems. Overall, I highly recommend navitend.

    Bob
  • navitend has been great with me and my colleagues as we go through a difficult transition to new technology! They are incredibly patient and helpful. I highly recommend them.

    Molly
  • Corey is the best there is at his job! He fixes everything with no problem. It's amazing to have someone to trust. GO COREY 😊

    Grace
  • I have been working with navitend for 10+ years. Great group of talented professionals!

    Anne
  • AMAZING!!!! Every time I have an issue or question, navitend responds promptly and professionally. Each time I deal with one of their support technicians, I am always grateful for how quickly an issue is resolved and how courteous the staff is. I cannot recommend navitend enough!!! Wonderful support in a day and age when customer service can be challenging.

    Jacqueline
  • navitend’s approach to customer service is greatly appreciated here.  Ensuring that we are well protected from a technology standpoint provides us with peace of mind to continue our day to day operations and that they are looking out for our company's best interest. 

    Debbie
  • IT technician Jay provided exceptional service on our call today! I have worked with him a few times. He has been really wonderful to work with in getting all my systems set up the last few weeks. He has been so helpful, patient and really just so great all around. In regards to Navitend--- This has been the best IT team I have worked with in my career. I have worked in corporate for years prior to transitioning into non-profit, and IT support has always been one of the challenging things to deal with in both major companies I worked with. Navitend, your service is exceptional and your team is wonderful to work with. Quick response on all my ticket service requests! Thank you!

  • navitend is always providing prompt response, strong technical skills and excellent customer service. Corey, Jeffrey and the other technical support team members are very helpful and user-friendly. Thank you all very much for your fabulous work!

    Chenghan
  • Corey came to my rescue by getting Quick Books working for me. He is excellent at what he does. Very knowledgeable in the Tech field. I don't know what we at Equity Environmental would ever do without him. Thank you Corey!!!!

    Lucille
  • Our company uses Navitend for all its IT needs and every time I've had to ask them for help, they've fixed the issue within hours. Thank you so much!

    Chase
  • Thanks so much!  You are a class act!  
    You and your team have really done an excellent job on this!

    Steve The C12 Group in Houston, Texas
  • I needed to have the battery on my computer replaced. Andrea met me in person to complete that task. While with her, Andrea was able to assist me with a variety of software and computer setup issues. Andrea was pleasant, professional and patient with me and I greatly appreciated her assistance. She came to address one need but was able to fix several for which I am grateful. I think she is an asset to the Navitend team! Thanks again Andrea.

    George
  • navitend has been a great IT partner for our company.  Their helpdesk response time is the best I have experienced in my 30 year career.  navitend has helped me to have great IT services without the need to have a full time, in house, technician at significant savings to our company.

    Bob
  • We wholeheartedly recommend navitend for their exceptional IT solutions and services; they have undoubtedly earned our trust and loyalty for future endeavors.

    Benjamin
  • navitend is a professional company providing Quality service, great customer service and prompt response to service needs.

    Tammie
  • Great tech support.

    Ralph
  • Everyone at navitend I have worked with has offered some of the best customer service I have had. They are patient, knowledgeable and somehow remember my and my colleagues' names. After working with other IT support, I am thrilled my organization is using their services.

    Robyn
  • This company is the best! I feel for the guys that have to help us who are not so tech savvy! Never have I been disappointed at the great service navitend provides! Corey was especially helpful and I highly recommend Navitend for all your IT needs! You will be extremely satisfied!

    Kathleen
  • 100% of all expectations met. Don't just consider navitend, choose them and get back to YOUR mission!

    C Baker
  • Navitend is a professional, responsive, and knowledgeable organization. They go above and beyond for their clients. The other day Corey Feinsod, one of their Network Technicians, helped resolve a challenging technical issue I experienced working remotely. I appreciate that their team finds value in customer service.

    Cheryl
  • Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level.

    Greg
  • My firm has used navitend for our IT needs for over 10 years and we are highly satisfied. We’ve found the navitend team to be professional, friendly, and, knowledgeable. They are sensitive to our changing IT needs and the shifting compliance landscape within the financial services industry. We recently completed a server migration and had the pleasure of working with Tony & Andrea who handled the project extremely well, ensuring a smooth transition. We are pleased to call navitend our trusted IT partner!

    Kristin
  • The tech's at navitend are very knowledgeable and thorough. Corey was patient and kept looking into every avenue until he found the issue and fixed it. Thank you so much you guys are great.

    Lisa
  • Corey has been very helpful! Response to my concerns are always prompt and he makes it easy for me to understand exactly what he is doing. I am very grateful for his help!

    Sue
  • We've dedicated our lives to growing our retail and ecommerce business and it's a relief to have found a company like navitend who treats our business likes it's their own. navitend's personal approach to project management and problem solving are top-notch.

    Stamatis, Co-owner Twisted Lily, Fragrance Boutique and Apothecary
  • I appreciate that they didn’t just build the application. They made it better by bringing ideas to the table that not only made for a better user experience, but also kept the development costs down.

    Andy
  • I wanted to personally thank Corey for always helping me with any concerns I have about my software inquiry issues. He is quick with his responses and I am always up to date with all my connectivity. Always a great experience! Thank you!

    Blerina
  • I am truly impressed by the focus the team places on the requests from our company. Truly an excellent team!!

    Josefina
  • Corey was outstanding today in the services he provided - efficient, professional, knowlegable, kind, and understanding with someone who has no clue about computers. Thank you! 😊

    Mertie
  • I highly recommend navitend for their professionalism, integrity, down-to-earth advice and thoughtful recommendations. Every solution that they offer is unique and the most appropriate to their customers' needs.

    Paula
  • Best costumer service!! They are the nicest and most patient people. I highly highly recommend!!!!

    Stephanie
  • navitend has consistently offered timely, professional, and courteous solutions to our business needs ranging from troubleshooting, purchase and setup of new computers and other advice. They are my 'go-to team' and continue to be a trusted support in our time of need.

    Laurie
  • Navitend has been our IT provider for many years and we are so grateful for their hard work. Nate and Vin especially deliver exceptional service and great communication. We highly recommend Navitend for your IT needs.

    Behavioral Health Client
  • Corey and the group at navitend are always so helpful and do everything they can to help. Thanks for your professionalism and continued help.

    Robin
  • navitend was great and my experience was beyond excellent. Very professional, courteous, and responded in a timely manner. They go above and beyond for their clients. They are a pleasure to work with. Kudos to the navitend Team - keep up the great job!

    Ann
  • Corey was a great help to me.

    Renita
  • Corey helped me with what I thought would be a minor problem that snowballed in to some complex computer world wizardly stuff and he was so smooth and calming and had it fixed in 15 minutes!! YES!!!! Tuesday crisis obverted!!

    Kari
  • The staff at Navitend is very professional and strives to meet the needs of their clients. As a Small Business owner trust and professionalism are keys to conducting business. navitend sets a high standard of ensuring their clients trust their decisions are for the interest of their business.

    Christopher
  • navitend has gone above and beyond my highest expectations. Anthony was great! He was able to coordinate with an Adobe Rep and resolve issues that I had just put too much time into. Thank you again - It was a real pleasure working with you!

    Forrest
  • navitend’s expertise helped our firm over the past year to effectively elevate our I.T. game, powering our website into a highly interactive tool. Well done to Frank and his team!

    Chuck Steege, CFP®, CEP, President, SFG Wealth Planning Services, Inc.
  • Their technicians? Unsurpassed, each and every one of them. They make me and my co-workers feel as though they are just sitting in their office waiting for us to call them with a problem so they can solve it right away. They treat us as if we are their only client. Talk about great customer service. Call them, you'll be glad you did.

    Kathy
  • The nonprofit that I work for contracts with navitend for tech support. I am so grateful for this service! The support team is highly trained, friendly, professional, and is able to figure out any and every situation that requires help. I recently had a rather lengthy software installation and worked with Andrea who was amazing. I can't recommend Navitend highly enough. I'd give more stars if I could!

    Claire
  • I recently had to work from home for the first time, and Corey at navitend provided EXCELLENT service. He was patient, kind, and followed through on all the details!

    Penny