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30
Sep
2020
Three Areas Critical to Having Good Quality VoIP

Three Areas Critical to Having Good Quality VoIP

Can you relate to these VoIP frustrations?

You have had several different VoIP companies and the voice quality is still not what you want.

Your company can’t take advantage of all the features that VoIP can provide.

Here’s a common scenario:

The provider has shipped you a phone and you go through the pain and effort to plug them in.

You do your “due diligence” to port numbers and all the prep work that is necessary.

Employees are ready and trained.

Then the big day arrives, and the results are the same.

Everyone is upset and frustrated.

The promise of VoIP has failed again.

Frustrated

You tell yourself this VoIP stuff just does not work

Yet VoIP is the future of telecom and it does work for other people, why is your company so problematic? The issue is that you really need to have one company that will have your back. One place to call that won’t give you the run around and make excuses.

VoIP is not like other antiquated services. It does require a qualified company that can address three areas critical to having good quality VoIP.

Three Critical Areas:

1.  The right national network.

2.  Tweaking the local area network with best practices for VoIP delivery.

3.  Grooming your internet connection properly.

Make sure your provider covers all three of these critical areas.  Understand how they are providing your service and how it is being delivered.

Insure you have CoS or QoS enabled properly.  Class of Service (CoS) or Quality of Service (QoS) is a way to manage multiple traffic profiles over a network by giving certain types of traffic priority over others. For example you can give Voice traffic priority over email or http traffic.  

If your LAN is not properly groomed nothing will work right.

The Local Area Network (LAN) must be groomed for VoIP.

VoIP is very sensitive to network delays and congestion.  

Choosing a provider that handles LAN issues will take a huge headache off your shoulders.

The next area of headaches happens to be with the internet connection. If your internet is not performing well you cannot expect a good sounding voice call.

Latency is the number one issue all VoIP providers seek to overcome.

The question is “How do you harmonize all these technical areas?” It is simple, chose a provider that can and will provide all these services.

navitend can help you.  Call 973.448.0070 or setup an appointment today.  Book Now

Make your life easier …….

navitend can help you. Call 973.448.0070 or setup an appointment today.

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    Bob Bradley, President, Bradley Graphics
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    Steve Van Ooteghem, The C12 Group in Houston, Texas
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