IT SUPPORT

"I would like to offer my sincere thanks to you and your staff. As you know, one of my mornings did not start off very well. I arrived to my office to find my server was not operating due to a power outage in the area. I tried to open my files and found no data. I immediately called navitend and was put in touch with Chris. Being in the thick of tax season, I was frantic that I had lost all my files. Chris arrived at my office shortly thereafter with a new server in hand. He took charge of a very intense situation. He was very professional and quite reassuring. He was able to retrieve the files from my back up drive and I was up and running in no time. I look forward to working with you again in the future, hopefully under different circumstances. Once again, thanks to your organization for your prompt response."

- Luke Wolters / Luke Wolters Tax Consultants

"I am writing this to tell you how pleased the Township of Andover is with the services provided by navitend. Carol gets me from over the phone to where I need to be quickly and can even handle my issues if the technical staff is not available at that moment. She is a true gem. Kent, who has to deal with us when we are at our most frustrated, has such a great demeanor and boy does he know his stuff. He provides great solutions and does so with a smile. Barry is one the most down to earth guys I've ever met. He knows when to joke and when to be businesslike and has it all in perspective. I feel like he is always watching out for us as his client. It has been a wonderful working relationship, I am so impressed and they come with my most highest recommendation."

- Jayme Alfano / Andover Township

"Thanks so much again for taking care of everything in such an expedient manner. It's a pleasure to work with navitend and its staff as always!"

- Lawrence Wolfin / Textol Systems, Inc.

DEVELOPMENT

We engaged Frank Ableson and his team at navitend to design, simplify, automate and upgrade the appearance of proposals we use for insurance sales. The vision was a more sophisticated and professional presentation of our products via. our proposals. Frank and his team spoke to us at length about our process and mechanics in generating our current proposals. He uncovered flaws and discussed alternative ideas that we quickly realized would be helpful. Frank laid out a clear plan and time-frame regarding what he could do. We agreed. Frank returned with a product that elevated our company to the big leagues with regard to sales presentation materials. His custom designed proposal presentation program was turn-key, bug-free, user friendly and best of all; a very clean and professional presentation of our product and services. Our "look" now rivals and exceeds national competitors with 6 figure, in-house software teams at their disposal. Our company is more efficient and has grown as a result of navitend’s work. navitend helped us get to the next level.

- Greg Niccolai / Madison Insurance

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